Installation & Support

We are part of YOUR team, and will do whatever is required to make you successful in the future.

Experienced Professionals

Tech Systems' installation and support group consists of a number of experienced professionals. In total, our group represents over 100 years of experience dealing with distributor challenges. We understand every aspect of the wholesale distribution environment.

Realistic Installation Plan

Our team works with our customers long before they go live by conducting a detailed process improvement engagement to identify opportunities to enhance overall efficiency. We work with you to design a realistic installation plan based on your needs and capacity. This plan is monitored throughout the process and changes made based on performance.

World Class Training

We pride ourselves on end-to-end services and support, well after the initial installation. Our training of customer personnel is world class. We are part of YOUR team, and will do whatever is required to make you successful in the future. Our goal is to make sure every customer has the right tools and training to increase their overall net profit.

Personalized Support

What sets Tech Systems apart from all others is the personal support received after the sale. At Tech Systems, you will always talk to a live person, not go into some queue or voice mail. Our services and support personnel are located in our home office, not in some far away country. We pride ourselves on a quick response to every service and support call, and challenge ourselves to maintain a high standard for success. We closely monitor our performance with an internal call and resolution system to ensure we continue to provide the best support in the industry.